Privacy Policy
Last updated: June 2026
Pro Reno Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our renovation and contracting services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, and project details when you fill out our contact form, request a quote, or communicate with us. We may also automatically collect certain technical information such as your IP address, browser type, and pages visited through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide estimates and quotes, schedule and complete projects, communicate with you about our services, improve our website and customer experience, and comply with legal obligations. We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third parties who assist us in operating our business, such as subcontractors, suppliers, and service providers who help us deliver our services. These parties are only given access to the information necessary to perform their functions and are obligated to keep it confidential. We may also disclose information when required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, although some features of our website may not function properly as a result.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Pro Reno Group
Email: info@prorenogroupottawa.com