Contact Information
Pro Reno Group is a renovation contractor Ottawa homeowners can reach by phone, email, or message form. As a result, you get a quick, clear response about your renovation project. In addition, we’re located in Ottawa, ready to help before work begins.
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Frequently Asked Questions
Do you offer free estimates or quotes?
Yes. We provide free, no-obligation estimates for all renovation and contracting projects. Simply reach out through our contact form or give us a call, and we will schedule a convenient time to assess your project and discuss your goals.
Are you licensed and insured?
Absolutely. We are fully licensed and carry comprehensive liability insurance and workers’ compensation coverage. This protects both your property and our team throughout every stage of the project.
What areas do you serve?
We proudly serve Ottawa, Ontario and the surrounding communities. If you are unsure whether your location falls within our service area, just contact us and we will be happy to confirm.
How long will my project take?
Project timelines vary based on scope and complexity. After our initial assessment, we provide a detailed schedule with clear milestones so you always know what to expect. We work efficiently while never compromising on quality.
Do you provide a warranty on your work?
Yes. We stand behind the quality of our craftsmanship and offer a workmanship warranty on completed projects. We will walk you through the specific warranty details before work begins.
Will I need permits for my renovation?
Many renovation projects require permits, and we handle this process for you. As part of our service, we manage the necessary permits and ensure all work meets local building codes and regulations.
How do you handle project pricing and payments?
We provide transparent, itemized quotes upfront with no hidden fees. Payment schedules are typically tied to project milestones, and we discuss all terms with you in detail before any work starts.
What happens if I want to make changes during the project?
We understand that ideas can evolve. If you would like to make changes mid-project, we will discuss the impact on timeline and budget, provide an updated quote, and proceed only once you approve.